Home > Customer Service > About Us


About ActiveGPS

ActiveGPS.co.uk online retail website was launched in March 2005 and sells GPS based products, systems, accessories and related maps to both consumers and businesses.

Product ranges we sell include sat navs, speed camera detectors, marine GPS and more recently sat navs designed for specific drivers i.e. truck drivers and owners of motorhomes and caravans. Brands we stock and sell include TomTom, Garmin, Snooper, Mio, BlackVue, Cheetah, Road Angel and Cardo.


Pictured above: Garmin BlueChart maps are made to order for our customers.


10+ years of trading online

Although ActiveGPS launched in 2005, we first started trading online in 2003 from a popular UK website SpeedCamerasUK.com selling radar, laser and GPS speed camera detectors. In that time we have seen many, many competitors fall by the wayside. What's our success been down to? Well Customer Service has a lot to do with it...


Customer service

We are dedicated to offering excellent product knowledge and customer service. Read what some of our customers say on our customer feedback page. In addition we only sell genuine sourced stock, we do not buy counterfeit stock, nor do we source stock on the 'grey' market.


UK jobs and UK taxes

We are dedicated to supporting UK jobs by only buying genuine stock through the correct UK channels either directly from the manufacturer or from official UK suppiliers. This may mean we aren't as cheap as some of our competitors, but rest assured that you will have the full support of ourselves and the UK distribution network should something go awry with your purchase.

We also pay all UK company taxes, including VAT and Corporation tax.


Fast or even same day despatch of goods

We hold extensive stocks (often being the only stockist of discontinued and hard to find items) which means we are able to send your order the same day you place it (if you order before 3.00pm Mon to Fri and subject to availability). So you receive your purchase faster. Here's what a few of our customers have said:

"I wish to thank you for the parcel which ARRIVED this very day (23rd April) I will spread the word about your product. (On internet). Again Many Thanks."

"Needed a sat nav holder for my Snooper S7000 ordered it Sunday and it came today, I was worried but now I got my product great thanks guys will defo use again."

"Thanks for your trouble in getting back to me. I am very grateful. The customer care at your company is exceptional."

"Many thanks for the super quick delivery - ordered a charger for my Snooper Truckmate S6000 at 3.00pm and had it delivered at 10.00am the next morning. Great Service! Well Done Active GPS. Thanks...Bob.."

"Just a message of thanks. I received the Garmin map update SD today for my c510. I am delighted to have located your organisation as I now have a perfectly good satnav with current mapping. Many thanks for your service and excellent customer care.".

Read more of our customer comments.


Our parent company

ActiveGPS.co.uk is a trading subsidiary of Active Alliance Limited. Active Alliance Limited Registered office: 47 Caverstede Road, Peterborough, PE4 6EX. Registered in England. Company registration number: 05200677. VAT no: GB 834 2222 57.


Page last updated: 16th August 2017

Deliveries

We offer UK, Europe and Worldwide deliveries. We despatch orders at 5.30pm on Monday, Tuesday, Wednesday, Thursday and Friday. We need to receive your order on those days by 4.30pm. When possible we may despatch orders received after that time. No orders are despatched after 5.30pm and no orders are despatched on Saturday or Sunday.

We offer economy and premium delivery. Click here for further info. All options also appear at the basket pages.

Telephone Number:

01733 777623

Monday to Friday 9:30am to 5:00pm (UK Time)

ActiveGPS.co.uk Copyright © Active Alliance Limited 2005-2017 | Company Number - 05200677 | VAT Number - GB 834 2222 57
Text compiled by and copyright Active Alliance Ltd. Plagiarism software in use - do not copy any of our website text, images or videos.